1. GENERAL TERMS & CONDITIONS:.
1.1.
The client assumes full financial liability for
any damage(s) to the limousine during the rental by him/her and/or
any member(s) of his/her party: a fee of $1000.00 will be applied
for carpet, seat, window or any other damage of the vehicle, a fee
of $250.00 will be applied for sanitation if necessary; a fee of
$15.00 will be applied for any broken glass.
1.2. Drug use is
prohibited by law. Any fines will be paid by the customer.
1.3. Smoking is not
allowed in any of our limousines.
1.4. Vehicles cannot be
loaded beyond their seating capacity.
1.5. In case of a blatant
indiscretion on the part of the client(s) and/or any members of
their party, the driver has the right to terminate the service
without a refund.
1.6. Deja Vu Limousines
Inc. is not responsible for delayed travel time due to unforeseen
weather, traffic, road conditions (for example, unsafe road
conditions in winter (i.e. not salted, accidents, etc.)), or delays
beyond our control.
1.7. Deja Vu Limousines
Inc. does not accept responsibility for articles left in the
limousine.
1.8. Deja Vu Limousines
Inc. is not liable in the event of a mechanical breakdown of the
limousine(s) during service and will only be responsible for making
up lost time or service at a mutually agreed date.
1.9.
Deja Vu Limousines Inc. reserves the
right to substitute a vehicle of equal or greater value in the event
of mechanical difficulties.
1.10. For all hourly
services, an additional contract agreement must be signed at the
time of the reservation.
1.11. For all airport and
point to point transfers:
1.11.a. Waiting time
charge will be applied after the first 15 minutes of prearranged
time described on the run sheet, except pick up from the
airport.
1.11.b. Additional charge
will be applied for all extra stops.
1.12. A 30% NON-refundable deposit is required for
all Wedding and Prom hourly services.
1.13.
A 20% NON-refundable deposit is required
for all hourly services, different than Weddings and Proms.
1.14. A gratuity charge of 20% will be
added to all services.
2.
PAYMENTS:.
2.1.
All deposits are
NON-refundable.
2.2. Uncollected cash
balances must be paid to the driver before the beginning of the
service.
2.3. All services paid
with a credit card require imprint of the card and signature of its
owner at the beginning of the service, unless there is a previously
signed contract.
2.4. Personal checks are
accepted as a method of payment only if they are received in our
office no later than 7 days prior to the beginning of the
service.
3.
RESCHEDULING & CANCELLATIONS:.
3.1. For all airport transfers, you need to cancel
your reservation no later than 2 hours prior the pickup time,
otherwise a full charge occurs.
3.2. For all point to
point transfers, you need to cancel your reservation no later than
24 hours prior the pickup time, otherwise a full charge
occurs.
3.3. For all Wedding and
Prom hourly services, you need to cancel your reservation no later
than 7 days prior the pickup time, otherwise a full charge
occurs.
3.4. For all hourly
services different than Weddings and Proms, you need to cancel your
reservation no later than 48 hours prior the pickup time, otherwise
a full charge occurs.